Frequently Asked Questions

Everything you need to know about your order and our premium medical apparel.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days within the continental United States, while expedited options are available at checkout for faster delivery.

What is your return and exchange policy?

We offer a 30-day return window for unworn and unwashed items with original tags attached. Exchanges for a different size or color are always free.

How do I care for my scrubs to ensure longevity?

To maintain the antimicrobial properties and fabric softeness, we recommend machine washing cold with like colors and tumble drying on low heat.

Do you offer group discounts for medical offices?

Yes, we provide specialized pricing and embroidery services for teams and healthcare organizations ordering 15 or more sets.

What payment methods do you accept?

We accept all major credit cards, PayPal, and interest-free installment payments through Afterpay and Klarna.

How can I track my order once it has shipped?

Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.